Privacy Policy
Welcome to the Jacqueline’s Roofing (“Site”). This Site is designed to be an information resource for our visitors and customers. This Privacy Policy explains how Jacqueline’s Roofing collects, uses, and protects your information.
Information We Collect
We collect information that visitors provide directly. For example:
Contact information such as your name, email, address, and phone number when you request a quote, inspection, or service.
Preferences and details you share about your home or roofing project.
Data such as the number of visits, time spent on the Site, and pages viewed.
How We Use Information
We use the information you provide to:
Respond to questions, requests, or service inquiries.
Improve our Site and customer experience.
Send periodic updates, promotions, and information about Jacqueline’s Roofing services.
Contact you by phone, text, email, or mail regarding your project or requested services.
Verbal Opt-In for SMS
Jacqueline’s Roofing collects verbal opt-ins for SMS communication. Customers may opt in when speaking with staff either in person or over the phone.
When registering for the first time, customers may provide their phone number and consent to receive SMS updates (appointment reminders, billing notifications, dispatch alerts, job completion surveys).
Customers will be informed that:
“Message and data rates may apply.”
“Message frequency may vary.”
“Text HELP for more information or STOP to unsubscribe anytime.”
Phone numbers are never shared with third parties for marketing purposes.
Cookies
Our Site uses cookies to:
Track session activity.
Understand usage patterns.
Improve functionality and performance.
Some pages may not work properly if cookies are disabled. Please consult your browser’s help settings for cookie management.
Use of Personal Information
Personal information may be used by Jacqueline’s Roofing, its agents, or licensed partners strictly for business purposes. We do not sell or trade visitor data. We may share data only when:
Required by law.
Necessary to complete a service you’ve requested.
To maintain security, performance, or compliance.
Third-Party Service Providers
We sometimes work with third-party vendors to host our Site, send email or SMS communications, or provide customer support. These providers may have access to personal information only as needed to perform their functions, and they are restricted from using it for any other purpose.
Business Transfers
If Jacqueline’s Roofing sells or transfers assets, customer information may be included as part of that transaction.
Legal Compliance
We may disclose information if necessary to protect Jacqueline’s Roofing, its customers, or the public; enforce our Terms of Use; or comply with legal obligations.
Security
We store all collected information on secure servers protected by firewalls and restricted access. While we take strong precautions, no security system is completely foolproof. Visitors should also safeguard any personal login details they use.
Storage & Access
Information collected is stored and processed in the United States. You may request to review, update, or delete your information by submitting a written request. Some information may remain in backup systems for legal, contractual, or auditing purposes.
Opting Out
You may opt out of marketing emails, calls, or texts at any time by following the unsubscribe instructions provided in messages or by contacting Jacqueline’s Roofing directly.
External Links
This Site may contain links to third-party websites not controlled by Jacqueline’s Roofing. We are not responsible for the privacy practices of those websites.
Children’s Privacy
Our services are intended for general audiences and not directed to children under 13. We do not knowingly collect personal information from children.
Policy Updates
This Privacy Policy was last updated on September 12, 2025. Updates will take effect immediately upon posting. Please check back regularly for changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Mailing Address: 13424 Meadow Rd, Everett, WA 982046
Email Address: Jacquelinesroofing.com
Telephone number: 425-783-9543